Privacy policy

    Business Van Finance is a trading style of First Oak Capital Limited.

    This Privacy Policy explains how we collect, use, and protect your personal data when you use businessvanfinance.co.uk.

    Last updated: May 2026

    1. Who we are

    Business Van Finance is a trading style of First Oak Capital Limited, registered in England and Wales (Company No. 14170340).

    Registered address: Old Farm Barns, Lowlands Farm, Riversdown Road, West Meon, Hampshire GU32 1JS.

    First Oak Capital Limited is authorised and regulated by the Financial Conduct Authority, FRN 984955.

    For the purposes of UK data protection law, First Oak Capital Limited is the data controller for personal information collected through this website.

    If you have any questions about how we handle your personal data, please contact us at help@firstoakcapital.co.uk or call 01730 777 736.

    2. What personal data we collect

    When you use this website or submit an enquiry, we may collect the following information:

    • Your name
    • Your email address
    • Your telephone number
    • Your business name and type
    • Information about your finance requirements
    • Your IP address and browser information (collected automatically)
    • Any other information you choose to provide in your enquiry

    3. How we use your personal data

    We use the information you provide to:

    • Respond to your finance enquiry
    • Assess your eligibility for finance products
    • Introduce you to suitable lenders from our panel
    • Communicate with you throughout the finance arrangement process
    • Comply with our legal and regulatory obligations as an FCA-authorised credit broker
    • Improve our website and services

    Our lawful basis for processing your personal data is legitimate interest - specifically, to respond to your enquiry and provide the brokerage service you have requested. Where required, we will also rely on your consent or on our legal obligations.

    4. Who we share your data with

    We may share your personal information with:

    • Lenders on our panel - to assess your finance application and provide a funding decision
    • First Oak Capital Limited - as the authorised entity under whose FCA permissions this service operates
    • Our technology providers - including our CRM system, which is used to manage enquiries securely
    • Regulatory authorities - where required by law

    We do not sell your personal data to third parties for marketing purposes.

    5. How long we keep your data

    We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, and to comply with our regulatory obligations. For FCA-regulated credit broking, we are generally required to retain records for a minimum of six years.

    6. Your rights

    Under UK data protection law, you have the right to:

    • Request access to the personal data we hold about you
    • Request correction of inaccurate or incomplete data
    • Request deletion of your data (where lawful)
    • Object to or restrict certain types of processing
    • Withdraw consent to marketing communications at any time
    • Lodge a complaint with the Information Commissioner's Office (ICO)

    To exercise any of these rights, please contact us at help@firstoakcapital.co.uk.

    If you are not satisfied with our response, you have the right to complain to the ICO at www.ico.org.uk or by calling 0303 123 1113.

    7. Cookies

    This website uses cookies to improve your experience and to help us understand how visitors use the site. Please see our Cookie Policy for full details.

    8. Third party links

    This website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

    9. Changes to this policy

    We may update this Privacy Policy from time to time. Any changes will be posted to this page with an updated date. We encourage you to review this page periodically.